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CASE STUDY

Executive Coaching for Senior Leaders

client

A global logistics company

coaching mission

Support a newly promoted divisional CEO to transition swiftly into her role, establish credibility, and lead with clarity and confidence.

context

Promoted from a functional leadership position to CEO of a new business unit, the leader faced both heightened visibility and steep expectations. She needed to demonstrate effectiveness quickly, develop new leadership skills, and unite her organisation behind a clear vision for growth.

objectives

  1. Strengthen leadership mindset: resilience, confidence, self-awareness, and adaptability.
  2. Shape and deliver a business agenda, including:
    • Creating a compelling vision for the business.
    • Clarifying strategic priorities.
    • Defining success metrics.
    • Articulating an authentic leadership brand.
    • Identifying and inspiring top talent.
    • Building stakeholder relationships internally and externally.
    • Securing board and chairman support.

approach

  • A 12-month programme combining one-to-one sessions, shadowing, and phone coaching.
  • A bespoke 360° feedback process with peers, direct reports, and senior stakeholders to deepen insight.
  • Regular coaching conversations that provided both a sounding board and a safe space for testing ideas and strategies.

outcomes

  • The CEO rapidly strengthened her leadership mindset, boosting resilience, confidence, and credibility.
  • She clarified the organisation’s purpose and strategic priorities, enabling sharper focus and stronger execution.
  • Her leadership presence and reputation grew quickly, earning the support of the board and inspiring confidence across the business.
  • The coaching partnership contributed both to her personal effectiveness and to the unit’s business growth.